Post by pinzzzLet me introduce myself, to make it easier. I myself am an Indian by
nationality and global in perspective. I have had a business mindset
right from my childhood. I can document decently and am motivated by
myself. What intruges and inspters me are globally diverse cultures
and the communication stream. Communication hence is my subject of
interest and Marketing Communication is my profession.
"Marketing Communications"??? *LOL* That's redundant. Yes, I know
it is the current craze on universities but that doesn't make it
right. College business classes have as much to do with reality of
business as science fiction has to do with real science.
Pinaki, marketing is an umbrella concept. It has normally five major
components. Properly managed, they create a loop that improves the
marketing done over time. The basic loop is: Marketing Strategy ->
Public Relations -> Advertising -> Sales -> Market Research ->
Marketing Strategy and continue looping.
Marketing Strategy is the company's top marketer. Some stupid
companies believe that marketing strategy can be done by committee. I
have never seen such committee-created marketing succeed. What they
create are stupid things like Budweiser's frogs and "Wassup?" ad campaigns.
Yes, you might think those were successful but they weren't for what they were
trying to sell. Budweiser sales continued to shrink while those campaigns were
the darlings of popular media and the public. Anyway, the marketing strategist
(which is what I do for a living) comes up with the company's marketing plan.
All public relations and advertising stems out of that marketing plan.
Public relations is good for introducing a new product/service/
business. It can create buzz. It can make news and even headlines.
It can ignite global crazes. From a marketing standpoint, it will
give the company the biggest bang per marketing budget dollar spent on
it. However, it is still more an art than a science. To succeed,
your product/service/business needs to be unique, interesting, and
worth talking about. Think about that. That's a tall order to fill.
Because it is, that brings us to...
Advertising is the work horse of marketing. When you can no longer
get newspapers to write stories about your product/service/business,
all you have left is to pay the papers to run advertisements for it.
But don't think that advertising is easy. It is anything but. It is
actually harder than publicity. People do not like reading, viewing,
or listening to advertisements. As an advertising specialist, you got
to create a visually attractive ad that catches the public eye, a
headline to draw them in, a body of text that pulls them through your
pitch, and then usually get them to do some call-to-action at the end of the
ad. That last part is crucial to small businesses that have little ad dollars
to spend.
If your public relations and advertising efforts pay off, you will
generate sales for your company. These can be direct sales by your
call-to-action getting the public to call in orders, mail in filled-
out order forms, and/or purchase online from your company's website.
But the more expensive the ticket item, the more your PR and ads are
just to create leads for your sales force. And if you depend on a
sales force, you must develop canned pitches, sales literature,
training programs, and so forth for them to make them the best sales
force you can make them.
Last but not least, there is market research. Poor little market
research. The most hated part of all of marketing. The marketing
task most CEOs either depend too much on or distrust the most.
There's a CEO of a major cell phone company that absolutely hates
market research and refuses to listen to it. The truth of the matter
is that market research deserves all the bad reputation it has earned
over the decades. Or rather, normal market research does. Normal
market research not understanding its real role in the marketing loop
and thinking for some bizarre reason that they are the start of the
whole marketing process. Whenever market research replaces the
marketing strategist, only trouble will result. When do you know that
has happened? That's easy. It is when marketing strategy is decided
by committee. ;-)
Good market research is advisory only and never trusted. Good market
research tracks the success rates of public relations, advertising,
and sales efforts. Its job is to determine where the marketing plan
succeeded and failed. It then guesses the reason behind why the
outcomes came out the way they did. Please note that I used the word
"guesses" and not "determines". Honest market researchers know that
all they're doing is guessing and nothing more. Good market
researchers then inform the marketing strategist of their guesses.
The marketing strategist must always view the market research's
recommendations as just guesses and test their hypotheses. Oops!
Time to loop back to marketing strategy.
Great marketing strategy takes market research's guesses and develops
a way to test them with the next roll-out of the ever-evolving marketing plan.
If market research thinks that maybe a green background would sell more
than the current blue, that's fine. Let's split the next postcard
campaign so half have green as the background color and the other half
blue. Market research then tracks the two halves and informs the
marketing strategist of the results. And market research should
always to trying to figure out how the marketing plan can be improved and the
marketing strategist constantly tests their guesses with the next marketing
wave.
All this creats loop that is what marketing is all about. In my
opinion, the only person that can honestly call themselves a marketer
is the top person of a marketing department. Everyone below him
should be called by their specialty. Publicist, advertising
specialist, sales representative, or market researcher.
Now are there more than just the above five components of marketing?
Yes, but the above five are the usual core that all industries need.
Post by pinzzzI want to develop an all round business overview and not just a specific
function like Marketing. This I guess is essential and unavoidable to
advance a career.
A strong argument can be made that everything in business is
marketing. Yes, even accounting. It is marketing that will determine
how much the public will pay for the company's product/service and not
accounting. Or to be more accurate, it will be market research that
will. Market research does have a large element of accounting to it,
but its master is the marketing strategist and not the company's
accountant/CFO.
Do also realize that that VAST majority of successful businesses have
CEOs that came up from marketing. The VAST majority of dying and failing
businesses have a CEO that came up from accounting, operations, or any
other department.
Post by pinzzzNow, I am a bit confused. I have complete over a year and am looking
out for a change. This was prompted by the fact when I proposed a plan
or two to my boss. Brilliant idea he said, 'but have you an idea of
costs to be incurred?' I was for once at a loss for words. Then I
understood the necessity to understand 'money matters' - Finance, to
be exact.
No, you need to understand price points. For each increase in the
price of a product/service, how will that affect sales. That's not
finance or accounting. That's market research.
By the way, one of the hardest thing some non-marketing CEOs have a
problem understanding is that sometimes making your product cheaper
hurts sales. Too inexpensive and the product is viewed as "cheap" in
the negative sense. Increase its price and you increase its perceived
value and that can actually increase sales.
Post by pinzzzI am thinking of job hopping and want to stick to my next job for at
least 3 years to save enough for pursuit of PG studies in Finance
abroad.
I would recommend that if you think numbers are that important, you
take market research courses and not finance. Personally, I hated elementary
sadistics ... errr, I mean elementary statistics. That and accounting.
Contrary to what your professors would like you to believe, numbers play a
minor role in marketing strategy.
Post by pinzzzHowever, there lies the catch and here are my questions.
1. Considering a PG Finance happening over time for me, what does a
combination of Marketing and Finance mean - as a professional? How
does it add value to an Organization? (Other things like efficiency
and dedication taken constant!)
If you came to me looking for a job in my marketing department, I would wonder
why you got a double major in marketing and finance. To me, that makes as much
sense as getting a double major in marketing and janitorial services. As for
adding value to the company, I do not see where that combination would be viewed
positively ... unless you were wanting to specialize in doing
marketing for a finance company.
Post by pinzzz2. My vision is of leading a global business house which caters to
needs across regions. Which industry can be a worthwhile vista for
developing my expertise? Real Estates? Communications (Not only
Telecommunication - at the rate we are developing it might be a passe
in no time)? Or can nothing deliver to the mass as FMCGs?
Hmmm. Personally, I just love the creative process that goes by the
name of "marketing". I believe I can market anything. Marketing can
be applied to any industry, even government. Now are some things more
fun to market than others? Hell yes! For example, right now I am
about to become the VP of Marketing (a.k.a. marketing strategist) for
an entertainment company that will be launching two dance clubs, a
fine restaurant, a Vegas pool, and four stripclubs (two high-end,
one for white and blue collars, and one for just blue collars). Being a
43-year-old heterosexual bachelor (no kids anywhere), this is going to be a
real fun job for me. That I will be very handsomely paid on top of it is
simply icing on the cake as far as I'm concerned for I really do love
marketing. I would do marketing for free and have done it for free numerous
times. I am just thrilled that people are willing to pay me and pay me well
for doing it for their companies. :-)
So, I guess, what I am saying Pinaki is that if you're a marketer at
heart, what industry you go into doesn't really matter. Hell, go
market coffins if you like. I can actually see where that could be
fun and challenging. New and different are always fun for me and all
great marketers I know. What you should be more concerned about is
finding a company that is willing to take you on as its marketing
stategist and give you a relatively free hand in running their
company's marketing. You find that and you have found a marketer's
paradise. I have with the company I will be joining this month. I
hope you find likewise wherever your journey takes you.
Good luck!
Scott